Email is still the workhorse of digital outreach, and in 2025 that means deliverability, the ability of your message to land in the inbox instead of the spam folder, has never been more critical. From lean startups to agencies and enterprise sales teams, the stakes are high: emails that aren’t delivered can’t drive revenue or build trust.
As one analyst puts it, “deliverability isn’t often the first thing marketers think about – but it should be. It’s one of the most important metrics and can have a significant impact on revenue and ROI”. In practice, this means marketers must understand the latest trends in filters and authentication, and use the right tools (like Relayzo) to stay ahead.
This guide breaks down the 2025 landscape, common challenges, and actionable strategies – with a special focus on how Relayzo’s features help you win inbox placement.
The State of Email Deliverability in 2025
Email deliverability has evolved dramatically. Inboxes today use smarter, AI-driven spam filters that look at much more than a spammy keyword. Modern filters consider engagement (opens, clicks, replies) and even how long a user spends on your email.
At the same time, inbox providers like Gmail, Yahoo, and Microsoft have tightened their rules. For example, major providers now require strict authentication: senders must use SPF, DKIM, and DMARC correctly, or risk landing in spam.
(In fact, a recent survey found DMARC adoption jumped 11% in 2024 after Gmail/Yahoo announced DMARC would be essential for bulk mail.) Brands are also adding BIMI (Brand Indicators for Message Identification) logos where supported, to reinforce trust.
Key trends shaping 2025 deliverability include:
- AI-based filtering and personalization: AI summaries and content generation are on the rise, and filters increasingly reward personalization. A recent expert roundup noted emerging trends like AI email summaries and a renewed focus on list hygiene (to combat “cold” emailing penalties). As one CRM guide explains, AI-powered filters now heavily weigh engagement metrics, so a clean, active list signals to ISPs that your messages are wanted.
- Authentication upgrades: Proper SPF, DKIM, and DMARC alignment is table stakes. Gmail and Yahoo now mandate DMARC (at least with policy p=none) for bulk sender. Senders are moving beyond p=none to enforce (p=quarantine/reject), though many remain on p=none. In short, authenticated emails are much less likely to be marked as spam.
- Engagement focus: ISPs reward relevance. Good open/click rates tell providers your content is valuable; low engagement can trigger filtering. In fact, a warmup case study found that by sending fewer emails only to engaged subscribers, one company doubled its revenue – from $10K to $18K – despite cutting send volume by 70%. Quality wins over quantity.
- New provider requirements: Late 2023 saw Gmail and Yahoo unveil new “bulk sender” guidelines (e.g. stricter complaint-rate thresholds and clearer unsubscribe rules). These changes pushed deliverability best practices back into the spotlight. While many requirements aligned with existing best practices (authenticate, respect unsubscribes, keep complaint rates under 0.1%), they forced senders to pay closer attention.
Relayzo’s Role in Modern Deliverability
What is Relayzo? In a nutshell, Relayzo is a comprehensive email marketing platform with a special emphasis on inbox placement. It’s a cloud-based/self-hosted (your choice) system that gives marketers full control over campaigns and data. Unlike narrow warm-up utilities, Relayzo is an all-in-one solution: you get unlimited subscribers, drag-and-drop email design, advanced analytics, and robust deliverability tools bundled together.
In essence, Relayzo was built to solve the exact pain points we’ve discussed – the site even touts “no subscriber limits or quotas” and “an optimized sending engine…so you can scale your email marketing campaigns without extra fees”. Crucially, it weaves best practices into every step of the send.
Relayzo’s key deliverability features include:
Email Warm-up Tools
Relayzo provides built-in warm-up plans and guidance to ramp up new sending domains and IPs safely. With expert help, you can gradually increase volume following best practices (“warm-up plans to maximize inbox placement and ROI”).
This means if you’re launching a new campaign or domain, Relayzo will help you slowly “warm up” the address pool so providers see steady growth rather than a suspicious spike. Over time, this establishes a strong sending reputation without triggering spam filters.
Real-Time Deliverability Analytics
Relayzo’s dashboard tracks campaign performance in real time. You can monitor open rates, clicks, bounces, unsubscribes and even conversions on the fly. Having these insights “at your fingertips” lets you quickly spot issues.
For example, if one list is seeing spikes in bounces – and adjust course. It’s essentially a live deliverability control panel. (An independent description notes that Relayzo’s real-time analytics allow you to “track open rates, click-throughs, and other key metrics in real time”.)
Automatic Domain Reputation Tracking
Behind the scenes, Relayzo continuously protects your sender reputation. It automatically processes bounce notifications and spam complaint feedback loops, immediately suppressing bad addresses from your lists. In other words, if any mailbox provider reports a complaint, Relayzo will remove that email address so you won’t email it again, keeping complaint rates low.
Likewise, hard bounces are suppressed so invalid addresses don’t drag down your stats. You also get alerts for any sudden spikes in complaints or bounces, giving you an early warning before serious harm is done. This “reputation protection” ensures your sending domains stay in good standing with ISPs.
SMTP and CRM/ESP Integrations
Relayzo is engineered to play well with the systems you already use. It can connect to any reliable SMTP provider (Amazon SES, Mailgun, SendGrid, or your own mail servers) to handle the actual delivery. It also offers seamless integrations with popular CRMs and e-commerce platforms, so your email campaigns and contact lists sync effortlessly.
This means whether your data lives in Salesforce, HubSpot, or anywhere else, Relayzo can use it while still providing its advanced deliverability layer. According to user reviews, Relayzo “easily connect[s] with your existing CRM, e-commerce platforms, or other marketing tools” for a streamlined workflow.
AI-based Sending Optimization
Under the hood, Relayzo leverages automation and smart algorithms to optimize how and when emails go out. It includes sophisticated drip- and trigger-based campaign builders (including A/B testing) that personalize the send process for each recipient.
While Relayzo doesn’t advertise a “magic AI spam predictor,” it uses data-driven rules and adaptive throttling to protect your reputation (e.g. slowing sends if a spike of bounces is detected). In practice, its “advanced automation tools” help tailor campaign cadence and content to your audience, maximizing engagement and inbox placement.
Final Thoughts: Deliverability Is a Team Sport
Email deliverability isn’t a one-person job. It’s the product of technology, content, and process working together. The IT side must handle domains, authentication, and server health, while marketing crafts targeted, valuable messages. Success requires ongoing communication: copywriters need to know which content performs (analytics), and IT needs to understand how sending schedules affect reputation. Tools like Relayzo put data and automation into everyone’s hands, but human judgment remains crucial.